Smart, secure IT, without the hassle.
Certified engineers manage your cloud, devices, and security with a 30-minute SLA.
Our Mission
We help small and mid-size teams run fast and stay secure. Our mission is to turn complex IT into a plan you can follow, then deliver the people, processes, and tooling to make it real. We fix what’s urgent, document what matters, and leave your team stronger than we found it.
Our Promise
You will always get tool-agnostic advice, transparent trade-offs, and documentation your team can live with. We commit to a 30-minute response SLA, named owners for every stream of work, and honest reporting—what improved, what didn’t, and what’s next.
Our Story
2019 — Founded · Started RTS Logic to make IT simple & secure for SMBs.
2021 — 24/7 SLA · Round-the-clock support with 30-min P1 response.
2022 — Cloud Practice · Azure/M365 migrations, governance, backup/DR.
2023 — Security Services · EDR/MDR, CIS hardening, phishing training, IR runbooks.
Today · Outcomes over buzzwords; trusted across Chicago & beyond.
Numbers That Matter
What We Stand For
Clarity
Plain language and defensible decisions—no jargon, no mystery.
Reliability
SLAs you can plan around and owners you can ping by name.
Right-sizing
Spend where it matters; we optimize before we upsell.
Security by Design
Baselines first: identity, devices, backups, and recovery evidence.
RTS Logic pairs clear strategy with hands-on engineering across Microsoft 365, Azure, endpoint management, and security hardening. Every engagement ships with named owners, runbooks, measurable outcomes, and documentation your team can live with. We fix what’s urgent, stabilize what’s fragile, and set guardrails so issues don’t return.
Whether you need a one-time assessment or ongoing management, our bias is for action and transparency—so you always know what’s done, what’s next, and what it costs.
Ready to talk?
Let’s map the highest-impact next steps for your team. We’ll outline a practical plan you can start this month.